Come through spring, it's April Family! How about this warmer weather we have been having??!! Our entire team is super excited about this month and hope you are too!! Thanks for all of your support during the month of February! Every inquiry and order that is received is greatly appreciated. We recently changed our name from Just Ribbon and Wood to The Staton Wood Company and it's still the same dope wood you love. Its important that we build a brand that represents us and allows a deeper connection with all of you! Please continue to be patient with us as we complete all of our product listing changes.
If you have been following us for a while it's clear that we make a lot of custom items. While we love the challenge of creating customs, we want to share more of us in the form of collections. Now, we are still working out the "knots," lol. Get it? Wood knots, lol.
We have partnered with Sezzle to offer all of our customers the opportunity to split any order into four interest-free payments over 6 weeks. All you have to do is select Sezzle in the payment section of your checkout and follow the prompts. Remember, there's no interest , NO IMPACT TO YOUR CREDIT SCORE, and the approval decision is instant.
If you are interested in purchasing something custom the best place to discuss your order is via the custom orders tab on our website. Once you submit your initial inquiry we will respond via email and you can submit any pictures at that time. We appreciate all who comply because it helps us stay organized and this means we are able to process orders faster. In addition, please be upfront and honest about your purchase intentions. If you are not presently ready to purchase say so and we will halt the process at the inquiry stage until you're ready to move forward. After 2 times of requesting an invoice and not completing it you will no longer be eligible to purchase custom items from our business.
We are looking for few social media influencers!! There will be a short application process and we'll have more information coming soon.
Our processing/shipping time frame rarely changes and is always at the top our website. Custom orders take approximately 3-4 weeks and orders without custom items 1-3 weeks. To calculate when your order will be ready to ship begin counting the day after you placed your order. Keep in mind we observe all major holidays and will be closed. If you do not enter the shipping address correctly, you will be responsible for covering shipping costs to re-ship your item(s).
Turn around time for any customer service emails is 1-2 business days. Please email any questions to firstname.lastname@example.org.
The Staton Wood Company, formerly known as Just Ribbon and Wood, is a family affair spearheaded by Ronnie and Damaris Staton.
We are a husband and wife team, who are passionate about the items we design and create. Just like the wonderful wood items we carry, each customer is extremely unique and valuable. We want to ensure you have an exceptional experience from start to finish! The products you will find here are not only one-of-a-kind, but there is great care taken in making sure every item you receive is one you will treasure forever! We look forward to designing something unique and custom to you.